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Focus: Doing business internationally: an annotated bibliography | Immigration: an overview of information resources | New form(at): using the Web to teach research and critical thinking skills | Through the Web: door to academic libraries | Intellectual freedom: 2000 and beyond | Small business resources on the World Wide Web: an evaluative guide | "Wired travelers": travel and tourism Web sites | At least do no harm: sources on the changing role of business ethics and corporate social responsibility | What does electronic full-text really mean? A comparison of database vendors and what they deliver

 

Current Weekly Research Review and previous reviews index

Every week Emerald Intelligence + Full Text provides free access to the full text of two journals from their business management and professional research article database. Here we provide a weekly review of the most relevant articles from those journals, selected for the interests of friends of the Asian Business Strategy and Street Intelligence Ezine and the Asian Research Center.

Each weekly review focuses on a specific professional or management topic. The selection changes each week on a Monday around Hong Kong/Singapore/Malaysia time 6pm or GST 10am.

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Bibliographies and Reference
An Asia Pacific Management Forum Weekly Research Review
Full-text Articles provided by Anbar Management Intelligence and Emerald Intelligence + Full Text. Review by the Asia Pacific Management Forum

The Week of 5th to 12th September 2000:
Reference Services Review

Doing business internationally: an annotated bibliography
Meri Meredith
Reference Services Review; 28: 3 2000; pp. 223-239

This bibliography is intended to be selective with each entry focusing on a practical resource for doing business internationally. Each entry contains evaluative and descriptive annotations. There are numerous Web sites and resources on how to do business internationally and some of them are shallow if not misleading. The author has examined many resources prior to making a decision for inclusion in this bibliography. Entries are from sources such as the United States Department of Agriculture and the United States Department of Commerce Web sites, as well as reference sources, books, government documents, international etiquette, legal requirements, trade regulations, and other Web sites. The purpose is to increase awareness of quality resources. This guide will help reference librarians to better serve their patrons on international matters.

Keywords: Bibliographies, Global business, International business, Library materials, References, World Wide Web
Article Type: Literature review
Content Indicators: Research Implication- **, Practice Implication- *, Originality- *, Readability- *

Immigration: an overview of information resources
Bert Chapman
Reference Services Review; 28: 3 2000; pp. 268-289

Immigration has been a subject of intense historical and contemporary debate in US political life. Proponents of immigration cite the important contributions immigrants have made and continue to make to the USA's national development and evolution. Advocates of more restrictive immigration policies stress concerns over the USA's ability to support immigrant residents and whether newer immigrants threaten the US national identity and social cohesion. Proponents and opponents of current US immigration policy will use figures from the 2000 census to justify their respective arguments in upcoming debates on this subject. This article examines a variety of immigration literature resources such as scholarly books, government documents, and Websites and seeks to emphasize the subject's complexities and contradictions along with US and transnational perspectives.

Keywords: Immigration, Emigration, Migration, Immigrants, Immigration policy
Article Type: Literature review
Content Indicators: Research Implication- *, Practice Implication- *, Originality- *, Readability- *

New form(at): using the Web to teach research and critical thinking skills
Naomi Lederer
Reference Services Review; 28: 2 2000; pp. 130-153

States that at Colorado State University, the library liaison works with the director of the first-year composition program to design Web pages for courses. Updated annually, program assignments include a "library research" overview, created by the librarian, that identifies catalogs and indexes, along with suggested terms to search the sources. Research strategies and assistance pages describe how to use sources generally guiding the students to teach themselves to evaluate and analyze books, articles, and Web pages for validity and usefulness. Additionally, there are interactive exercises for basic skills. By using the Web to distribute this information, library assistance is available when it is needed - anywhere on campus, or remotely from off-campus. Library evaluation includes an analysis of "hits" to each page, and reflects feedback gathered from an evaluation form completed by the instructors.

Keywords: Library services, Instruction, Research, World Wide Web, Critical thinking, Evaluation
Article Type: Case study
Content Indicators: Research Implication- *, Practice Implication- **, Originality- *, Readability- **

Through the Web: door to academic libraries
Marian Shemberg
Reference Services Review; 28: 2 2000; pp. 178-187

The Web sites of 125 academic libraries were searched during the summer of 1999 to find information about the libraries. These sites were accessed from their respective research universities, with the finding that it is often difficult to locate the library from the university home page. Information that is essential on any library Web site includes postal addresses with zip codes, names of directors with e-mail addresses, phone numbers with area codes and a Webmaster e-mail contact when this information is not readily available. It was found that academic library sites are often confusing and difficult to navigate when seeking information about the library itself. Factual information should be provided in a logical, organized manner, with easy navigation and predictive headings.

Keywords: Academic libraries, World Wide Web, Library services, Information management
Article Type: Theoretical with application in practice
Content Indicators: Research Implication- *, Practice Implication- **, Originality- *, Readability- **

Intellectual freedom: 2000 and beyond
Terri L. Holtze, Terri L. Holtze, and Hannelore B. Rader
Reference Services Review; 28: 1 2000; pp. 55-66

For more than 200 years, intellectual freedom has been a constitutional right of US citizens and the world's oldest democracy. Librarians in particular have helped to protect this important right by ensuring that all citizens have access to whatever information they need. In her introductory article, Hannelore B. Rader enumerates the many examples of people in other countries who have not had or do not have access to all types of information. A good example is the former German Democratic Republic and the Berlin Wall. There are also examples in the USA where groups of people or individuals have tried and still try to censor information and to limit access to information. In the present electronic environment, intellectual freedom has become an even more complex issue by allowing individuals a forum to easily state their opinions, whether truth or propaganda. Librarians are experiencing a growth in "banned books" and controversies surrounding filtering software in public libraries. However, the ultimate question remains: should intellectual freedom be restricted? Contains an extensive bibliography of intellectual freedom resources compiled and annotated by Terri L. Holtze.

Keywords: Freedom of information, Censorship, Democracy, Libraries, Library services, Library materials
Article Type: Literature review
Content Indicators: Research Implication- **, Practice Implication- *, Originality- **, Readability- **

Small business resources on the World Wide Web: an evaluative guide
Susan C. Awe
Reference Services Review; 28: 1 2000; pp. 95-103

Small business is vitally important to the USA and the global economy and small business owner/managers and entrepreneurs need education, guidance and support to be successful. Presents an evaluative guide to Web sites grouped in the following major categories: general small business information, outstanding small business linking sites, women and minority-owned information sites, venture capital sites and selected international small business sites.

Keywords: Small businesses, Internet, World Wide Web
Article Type: Literature review
Content Indicators: Research Implication- *, Practice Implication- *, Originality- *, Readability- **

"Wired travelers": travel and tourism Web sites
Judith Bernstein , Susan C. Awe
Reference Services Review; 27: 4 1999; pp. 364-375

Because of the amount of data and multimedia content available, searching the Web is a monumental task. Online commercial sites are growing, and travel is the fastest growing segment of online commerce, with no sign of slowing down. This article presents a selected list of travel sites to help librarians, and the traveling public, locate information to fit their needs. The sites are arranged in ten major categories: megasites, practical matters, lodging and restaurants, budget travel, specialty travel, transportation, maps, regional/country/city-specific links, the travel business, and travelogues/current news/journal articles.

Keywords: Travel, Tourism, Business travel, World Wide Web, Online transaction processing
Article Type: Literature review
Content Indicators: Research Implication- **, Practice Implication- *, Originality- *, Readability- *

At least do no harm: sources on the changing role of business ethics and corporate social responsibility
Maureen Kilcullen and Judith Ohles Kooistra
Reference Services Review; 27: 2 1999; pp. 158-178

Although the topics of business ethics and Corporate Social Responsibility (CSR) are not new, this article focuses on the changing role of both subjects in the current business world. Having heard much about CSR in the past, the authors were under the impression that it had taken hold as a movement and more and more corporations were leaning toward ethical business practices and social responsibility. Media attention on the shocking revelations of the tobacco industry stimulated their interest in investigating this impression. Their research indicates that, although some corporations are still practicing unethical behavior, many more indicated that they have a social responsibility to their stakeholders.

Keywords: Accountability, Corporate culture, Ethics, Social responsibility, Stakeholders
Article Type: Literature review
Content Indicators: Research Implication- *, Practice Implication- **, Originality- *, Readability- **

What does electronic full-text really mean? A comparison of database vendors and what they deliver
Patricia B.M. Brennan Joanna Burkhardt Susan McMullen and Marla Wallace
Reference Services Review; 27: 2 1999; pp. 113-126

The experience of a multi-site higher education library consortium in purchasing electronic journals and databases is described. The criteria and guidelines developed to assist in the decision-making process for the purchase of multidisciplinary electronic products and services can be of value to other libraries whether in a single or consortial environment. Factors such as database features, coverage, search features, and delivery options were considered.

Keywords: Collection management, Database management, Electronic data interchange, Information resources management, Joint ventures, Libraries
Article Type: Case study
Content Indicators: Research Implication- *, Practice Implication- ***, Originality- *, Readability- **


As always we have only skimmed the surface of relevant articles this week and only those that are particularly relevant for Asia-Pacific managers. Many other articles are available as well including those focusing on other countries and international perspectives.

Other Resources:

TQM: Total Quality Management Dec 1999

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